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HOW TO GET STARTED

gettingstarted
  1. Create an Account and sign in

    • You will be sent an email that invites you to join our online community. You will be prompted to access your account and create a password to sign in. By signing up for Realm, you agree to not share information with any person or organization outside the Cathedral community.

  2. Check your personal information

    • Please keep your contact information up to date. You may change your information and privacy settings in Realm (on a computer or in a web browser) with these steps:

    • 1) click your name at the top right-hand corner

    • 2) under My Profile Views, select “Connect”

    • 3) click “Edit Profile.” You may edit your privacy settings by clicking on “Manage Privacy.”

  3. Upload a picture

    • When you are in 'My Profile' you will also see a circle with initials in it. Click on the blue pencil and it will give you options to upload a photo.

  4. Download the REALM Connect App on your phone

    • There is a mobile app called Realm Connect to download on your iPhone or Android device. In your app store or Play Store, search for Realm Connect (look for the above app icon). Or, for Apple devices, click HERE and for Android devices click HERE. When the download finishes, login with your username and password. The mobile app will allow you to find a member’s contact information per their opt-in choice. You will start to see the member directory grow as people start to sign up and opt-in.

FREQUENTLY ASKED QUESTIONS

realmfaq

What is Realm?

Realm is a secure online tool for members and constituents of Christ Church Cathedral. It’s similar to Facebook but only for our church community. Realm has many features that will include:

  • Online church directory of members

  • Your secure giving history and pledge information that only you can view

  • Connecting and communicating with your groups

 

How can I get an invitation to join Realm?

If you have not received an email by July 2, email Emery and request an invitation. You will then receive an email invitation (Check your Spam/Junk folder just in case!)

 

Realm contains my giving information. Is Realm secure?

Realm uses bank-level encryption. Realm is part of ACS Technologies, the largest provider of church database software, serving over 40,000 clients.

 

Who can see my contact information?

Only church members who have been invited may log in. Once you log in, you choose your privacy settings for your contact information. Your giving information is only visible to you and authorized church staff members. You may check your giving statement by clicking “Giving” on the left-hand side, and then click the blue box on the right-hand side that says “Contribution Statement.”

 

How do I update my information and edit my privacy settings?

Please keep your contact information up to date. You may change your information and privacy settings in Realm with these steps: 1) click your name at the top right-hand corner; 2) select “My Profile”; 3) click “Edit Profile.” You may edit your privacy settings by clicking “Manage Privacy.”

 

How do I access the church directory?

Realm is our new online directory. The directory only works if everyone logs on, updates their contact information, and opts-in to the directory by unlocking their privacy settings. If you do not opt-in, your information will not be visible to other church members. Once you log into Realm, click “Directory” on the left-hand option menu. There you will find the contact information of all those who have logged in and opted-in by updating their privacy settings. Don't see a friend? Go help them log in!

 

Do I have to participate in the online church directory?

You are in control of your privacy settings. You can choose what information to share. You can decide who sees your information. You do not have to share your information. Please note that church staff will see your contact information. We are suggesting that you “unlock” and share your contact information as you would in a printed directory.

 

Can I get a printed copy of the directory?

Realm is replacing printed versions of the directory. Printed copies are available to anyone without access to the Internet. We want Realm to be THE place to find contact information. We need your help by setting your privacy settings and keeping your contact information accurate.

 

What if I forget my password?

Go to https://onrealmorg/ and click the blue “Forgot my password?” link. You will go through the process of creating a new password. Your username is the email address you used to create the account.

 

What if I have questions?

Please contact Emery Buterbaugh at emery@ccclex.org if you have any questions. You may also visit the Realm online help page at help.onreal.org or call Realm customer support at 1-800-669-2509.

questions
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